Privacy Policy

1. Introduction

Global Exclusive Trading Inc. ("GET", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website get-b2b.com and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or inquiry through our contact forms
• Subscribe to our newsletter or communications
• Use our tracking services
• Contact us via email or phone
• Register for an account or service

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Shipping and logistics details
• Payment information (processed securely through third-party providers)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our logistics and trading services
• Communication: To respond to your inquiries, provide customer support, and send service-related communications
• Business Operations: To process transactions, manage accounts, and fulfill orders
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send you promotional materials and updates (with your consent where required)
• Analytics: To analyze website usage and improve user experience
• Security: To protect against fraud, unauthorized access, and other security threats

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract Performance: To fulfill our contractual obligations to you
• Legal Obligation: To comply with legal requirements
• Legitimate Interests: For our legitimate business interests, such as improving our services and preventing fraud

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our website and conducting business (e.g., payment processors, shipping companies, IT services)
• Business Partners: With trusted partners who help us deliver logistics and trading services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit consent for sharing

We do not sell your personal information to third parties for their marketing purposes.

6. International Data Transfers

As a global company, we may transfer your personal information to countries outside your country of residence, including the United States, United Arab Emirates, and other countries where we operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

For transfers from the EEA, we rely on standard contractual clauses and other approved mechanisms to ensure adequate protection of your personal data.

7. Your Rights (GDPR & Data Protection)

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing of your data
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@get-b2b.com or use the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• ISO 9001 compliant security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.